Consumer credit - time to better protect consumer interests!
Consumers in Ireland have become more and more dependent on credit to organise their finances in the past decade. Credit allows people to buy now and pay later and its availability increases spending power and therefore general economic activity and growth in jobs.
FLAC is campaigning to protect consumers from the worst excesses of the market by ensuring that the provision of credit is responsible, transparent and affordable. Comprehensive state-funded systems of money advice and civil legal aid are also needed to back up these protections.
In July 2011 FLAC was behind the Gabriel case involving the Financial Services Ombudsman which clarified the law around terminating hire-purchase agreements and then issued a FLACsheet explaining the process for consumers.
FLAC made a submission on the revised Consumer Protection Code in February 2011.