Update to FLAC services
8 May 2020
Due to the ongoing Covid-19 pandemic and the increased demand on our services FLAC is reducing our Telephone Information and Referral Line hours on an interim basis from Monday 11th May.
We are taking this step to ensure that the quality of our service can be maintained during this crisis.
Our phoneline will now operate Monday to Friday from 9.30am-1pm. We will also host an additional phone line information service on Monday evenings from 7-9pm for callers who cannot call during the morning.
If you are looking for basic legal information contact FLAC’s Telephone Information and Referral Line on 01-8745690 (from a mobile) or 1890 350 250 (from a landline).
If you have an urgent query outside of our phoneline hours you can also email firstname.lastname@example.org and we will endeavour to call you back as soon as we can.
If you are a victim of domestic violence and are in immediate danger please call the Gardaí on 999 or 112. FLAC provides dedicated Family Law Advice Clinics by phone. You can avail of this service by calling our phoneline on 01-8745690/1890 350 250. You can find further supports online at www.stillhere.ie
Our Phone Legal Advice Clinics service remains available for urgent legal queries.
Appointments will be made on a needs and availability basis.
Please contact our Telephone Information line for more information on 01-8745690 or 1890 350 250. Our phoneline staff will direct you to the services you need.
You can also find helpful legal information in our Covid-19 ‘FLACsheets’ on our website. As this is an evolving situation, this information is subject to change so please check our website and social media regularly for updates.
These can be found on our website at: https://www.flac.ie/publications/category/legalinformation/
The FLACsheets cover queries about;
- Social Welfare
- Borrowers Rights
- Employment Law
- Family Law
- Landlord and Tenant Rights (in progress)
Thank you for your understanding.